CUSTOMER SERVICE ASSOCIATES CALL CENTER

Convergys Corporation

Customer Service Associates
( Alabang)

• Full time
• Inbound customer care
• Voice and email support
• Must possess good listening and responding skills
• Courteous with strong customer service orientation and solid problem solving skills
• Dependable and keen on details
• Able to handle customer concerns ranging from basic inquiries to billing complaints

REQUIREMENTS:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
• Completed at least 2 years of college or its equivalent
• Fluent in English and communicates clearly
• Should be amenable in working in shifting schedules
• Interested with movies, cable or entertainment
• Required language(s): English.
• Applicants must be willing to work in Alabang.
• Applicants should be Filipino citizens or hold relevant residence status.
• Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.

Applicants with the following will have an advantage
1. NBI Clearance
2. Certified true copy Transcript of Records
3. SSS # (Photocopy of E1 form or Digitized ID)
4. Clearance from previous employer (If applicable)
5. Philhealth # (If applicable)

Convergys 1 Building 6796 Ayala Ave. cor. Salcedo St. Legaspi Village Makati City 1200.
Tel: 5555-284
Website: http://www.convergys-msn.com